MGT. 515 Organizational Behavior

 

MGT. 515 Organizational Behavior                                                                         Credits: 3

                                                                                                                                      Lecture Hours: 48

Course objectives

The major objective of this course is to provide students with an in-depth understanding of behavioral processes and thereby enable them to function more effectively in their present or future roles as managers of human resources.

Course Description

This course intends to familiarize students with different dimensions of organizational behavior. The course contains introduction, foundations of individual behavior, perception and attribution, personality and attitudes, positive organizational behavior, motivation and stress management, groups and teams in organizations, leadership, communication and conflict and organizational change and development.

Course Details

Unit: 1 Introduction                                                                                                       LH 7

·         Concept of organizational behavior.

·         Foundations of OB.

·         Contextual perspective of OB - HR Approach, Productivity Approach, Interactionalism Approach, Contingency Approach, System Approach.

·         Environmental context of OB - Globalization, diversity, and ethics.

·         Theoretical Frameworks - Cognitive Framework, Behavioristic Framework, Social cognitive framework

Unit: 2 Foundations of individual Behavior                                                           LH 2

·         Personal Factors,

·         Environmental Factors,

·         Organizational Systems and Resources,

·         Models of Individual Behavior.

Unit 3: Perception and Attribution                                                                           LH 7

·         Meaning and definition of perception.

·         Nature and the importance of perception.

·         Sensation verses Perception.

·         subprocesses of Perception.

·         Perceptual Selectivity and Organization - Attention Factors in Selectivity, Perceptual Organization.

·         Social perception - Characteristics of Perceiver and Perceived, stereotyping, Halo Effect.

·         Attribution - Attribution Theory, Locus of Control Attributions, Other Attributions, Attribution Errors.

·         Impression Management - Concept.

·         Process of Impression Management.

·         Employee Impression Management Strategies.

·         Link between perception and decision making in organizations.

·         Individual differences and organizational constraints.

Unit 4: Personality and Attitudes                                                                              LH 9

·         Concept of Personality; Hofstede’s Framework of Personality.

·         Approaches to Understanding Personality Traits and Dimensions - Cattel’s 16 Personality Factors (16PF), The “Big Five” Personality Theory, Personality Profiling Using DISC (Dominance, Influence, Steadiness, compliance) methodology, Fundamental Interpersonal Relations Orientation Behavior.

·         Personality Traits - Locus of Control, Authoritarianism, Dogmatism, Machiavellianism, Risk Propensity, Self-esteem, Self-monitoring.

·         Concept of Attitudes.

·         Components of Attitudes.

·         Functions of Attitudes.

·         Changing Attitudes - Barriers to changing attitudes, Providing New Information, Use of Fear, Resolving Discrepancies, Influence of Friends or Peers, The Co-opting Approach.

·         Organizational commitment - Meaning and dimensions (Affective, Continuance, and normative).

·          Guidelines to Enhance Organizational Commitment.

·         Organizational Citizenship behaviors (OCBs): Concept.

Unit 5: Positive Organizational Behavior                                                                LH 3

·         Concept.

·          Optimism – Dimensions of Optimism, Optimism in the workplace, Hope, Subjective Well-Being (SWB), Resiliency.

·         Emotional Intelligence – Role of Emotion, Role of Intelligence, Meaning of Intelligence, Emotional Intelligence in the Workplace.

·         self-Efficacy – Meaning, Process and Impact of Self-Efficacy, Sources of Self-Efficacy, Implications for Self-efficacy in the workplace.

Unit 6: Motivation and Stress Management                                                        LH 4

·         Work motivation theories.

·         Motivational application through job design.

·         Motivational application through goal setting.

·         Meaning and definition of stress.

·         Work Stress Model –Individual Level Stressors, Group Level Stressors, Organizational level Stressors, Extra-Organizational Stressors.

·         Stress Management – Individual Strategies, Organizational Strategies, Employee Assistance Programs (EAPs).

·         Stress and Performance.

Unit 7: Groups and Teams in Organizations                                                          LH 4

·         Concept of Groups and Group Dynamics; Stages of Group Development; Group Structure – Roles, Norms, Status, Size, cohesiveness; Group Decision making; Concept and nature of Teams; Types of Teams; Creating Effective Teams.

Unit 8: Leadership                                                                                                          LH 5

·         Concept of Leadership.

·         Traditional theories of Leadership – Trait Theories, From Traits to States and Skills Development, Group and Exchange Theories of Leadership, Contingency Theory of Leadership. Path-Goal Leadership theory.

·         Modern Theoretical Processes of Leadership – Charismatic Leadership, Transformational Leadership, Social Cognitive Approach, Substitutes for Leadership, Authentic Leadership.

·         Contemporary issues in leadership.

Unit 9: Communication and Conflict                                                                       LH 4

·         Interactive communication in organizations.

·         Interpersonal communication – Oral Communication, Written communication, Nonverbal communication.

·         Organizational communication – Concept, Factors influencing organizational communication.

·         communication Roles.

·         Communication Policies and Communication Audit.

·         Current issues in communication.

·         Concept and nature of conflict.

·         Changing views of conflict.

·         Functional and Dysfunctional conflict.

·         Process of conflict.

·         Levels of conflict.

·         Conflict resolution strategies.

Unit 10: Organizational Change and Development                                            LH 3

·         Concept.

·         Forces of change.

·         Resistance to change.

·         Approaches to managing organizational change.

·         Concept and characteristics of Organization Development (OD).

·         OD values.

·         OD interventions at individual, group, and organizational level.

Text and Reference Books

·         Robbins, S. P., Organizational Behavior, New Delhi: Pearson.

·         Luthans, F., Organizational Behavior, New Delhi: McGraw Hill.

·         Newstrom, J. W., Organizational Behavior: Human Behavior at Work, New Delhi: Tata McGraw Hill Publishing Company.

·         Greenberg, J. and Baron, R.A., Behavior in Organizations, New Delhi: Pearson Education.

·         Aswathappa, K., Organizational Behavior, New Delhi: Himalayan Publishing House.

·         Singh, K., Organizational Behavior, New Delhi: Vikas Publishing House.

·         Arnold, H.J. & Fieldman, D.C., Organizational Behavior, New York: McGraw Hill.

·         Adhikari, D.R., Organizational Behavior, Kathmandu: Buddha Academic Enterprises.

·         Hellriegal, D. Slocum, J.W. & Woodman, R. W., Organizational Behavior, Singapore: Southwestern College Publishing.

·         Moorhead, G. & Griffin, R. W., Organizational Behavior, New Delhi: AITBS Publishers.