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Showing posts from July, 2023

Business Communication - Introduction

 Introduction: Business communication can be defined as the process of exchanging information within an organization to facilitate effective operations and achieve common goals. It involves the transmission, reception, and understanding of messages between individuals or groups in a business environment. Effective business communication is vital for the success of any organization. It ensures that information is accurately and efficiently conveyed between employees, teams, departments, and stakeholders, enabling coordination, collaboration, and decision-making. Whether it's verbal, written, or digital communication, the goal is to convey information clearly, concisely, and in a manner that ensures understanding and alignment. Verbal communication in the business context includes face-to-face conversations, phone calls, video conferences, and meetings. It enables immediate feedback, clarification, and the exchange of ideas and instructions. Written communication, on the other hand, ...

Managerial Communication - Case Study 4 (2022 April Q1)

 Managerial Communication - Case Study 4 (2022 April Q1) Read the following case and answer the questions asked below: Professionals know that they are contributors to a larger cause, that it is not all about them. Just as in athletics and other team efforts, being a team player in business is something of a balancing act. On the one hand, you need to pay enough attention to your own efforts and skills to make sure you're pulling your own weight. On the other hand, you need to pay attention to the overall team effort to make sure the team succeeds. Remember that if the team fails, you fail, too. Great team players know how to make those around them more effective, whether it's by lending a hand during crunch time, sharing resources, removing obstacles, making introductions, or offering expertise. In fact, the ability to help others improve their performance is one of the key attributes executives look for when they want to promote people into management. Being a team play...

Managerial Communication - Case Study 3 (Practice Question)

Managerial Communication - Case Study 3 Read the case below and answer the questions: Visitors to Singapore quickly realize that Singaporeans tend to walk fast. In fact, one researcher claimed that Singaporeans are the world’s fastest walkers. One reason might be that life in Singapore is stressful and competitive. Singapore is known for its Kiasu (the fear of losing) culture, in which the main goal is for a person to do better than other people and to improve his or her standing in society. The effect of the Kiasu mentality is so embedded in Singaporeans’ lives that it has become critical to their survival. People are competing in pursuit of the 5 Cs—cash, condominium, car, credit card, and country club. The education of the next generation is also a main concern of parents. Parents desire that their children excel in their studies. In pursuit of winning entrance to the desired school, parents commit themselves to the school’s volunteer program. At a very young age, children attend tu...

Managerial Communication - Case Study 2 (Practice Question)

Managerial Communication - Case Study 2 (Practice Question) Read the following case and answer the questions that follow: Mr and Mrs Basu went to Woodland's apparel section to buy a pullover. Mr Basu did not read the price tag on the piece he had selected. While making the payment, he asked for the price at the counter. The answer was "Rs 950". Meanwhile, Mrs Basu, who was still shopping, came back and joined her husband. She was glad that he had selected a nice black pullover for himself. She pointed out that there was a 25 per cent discount on that item. The person at the billing counter nodded in agreement. Mr Basu was thrilled to hear that. "That means the price of this pullover is just Rs 645. That's fantastic," said Mr Basu. He decided to buy another pullover in green. In no time, he returned with the second pullover and asked the salesperson to pack both. When he received the cash memo for payment, he was astonished to find that he had to pay Rs 1,900...

Managerial Communication: Case Study 1 (TU 2021 April)

Managerial Communication: Case Study (TU 2021 April) Read the following case and answer the questions asked below.  On the morning after the Academy Awards, I awoke with a question on my mind: “What do movies do best?’’ Do they help us understand the challenges others face? Do they teach us about other cultures and diverse backgrounds, or do they just make us feel good? While all of these are possible, consider this: movies allow us to work out our own emotional issues through the actions of the characters on screen. When Crash won the Academy Award for Best Picture in 2006, I was thrilled. Why? Because the movie did what it was supposed to do. It made a whole lot of people “uncomfortable”. For some, it evoked memories of their own discrimination experiences; for others, it calls to mind their won biased behavior or that of someone close to them. But is that enough? Of course it’s not enough.  Now, it’s up to you and to me and to anyone left with emotional questions to answer ...

MGT. 515 Organizational Behavior

  MGT. 515 Organizational Behavior                                                                          Credits: 3                                                                                      ...

MGT 519: Managerial Communication

  MGT 519: Managerial Communication                                                                    Credits: 3                                                                                                                                        Lecture Hours: 48 Course Objectives This course, while familiarizing students of advanced Business Studies with the foundational theory of business communication, offers an intensive practice of effective business communication-wri...